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2.  

What Regulatory service did you recently use?

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3.  

How satisfied were you with the timeliness of Council's response?

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4.  

How satisfied were you with the clarity and responsiveness of Council’s communication?

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Did you feel Council staff understood your needs and situation?

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How easy or difficult was it to navigate the process for your request (e.g., applying for a consent, making an inquiry) *while our processes are bound by legislation how easy did we make it for you to follow the process